Got Questions?
We Have Answers!
Our comprehensive solution is mainly for online business owners, typically brand owners, artists, crowdfunded projects, and online communities (Patreon, skool, etc.).
Our sourcing-only solution and Media though is open to both online and brick and mortar businesses.
Our system is compatible with all major shopping platforms such as Shopify, Etsy, Woocommerce, wix, squarespace, and others. We also support custom integrations as needed.
Yes, you can opt in for the comprehensive solution where we source, store, showcase, and ship your orders, or you can choose any of these services individually.
Businesses owners who opt in for the comprehensive product solution, tend to save the most as we help:
- Source their products for cheaper and in better quality
- Fulfill their orders faster, more accurately, and globally
- Increase conversion rates through our media services
Additionally, opting in for the comprehensive solution unlocks 50% savings on all Media services, free warehousing, free receiving + product inspection, and additional discounts on custom packaging. Find out more here (Pricing page)
Yes, we do and it’s tailored to your product and branding.
Every order is picked, packed, and shipped out within 24h.
Shipping times and costs change with global events that affect the supply chain. We do our best to keep them fixed for as long as possible by negotiation with couriers. You can view our most up to date estimates here.
We have multiple offices worldwide and one of our biggest warehouses is physically located in China which allows us to eliminate most middlemen who significantly increase the cost of goods.Being in face-to-face contact with manufacturers and factories, many of which have no online presence, not only allows us to reduce your cost but to also ensure your products match the quality and quantity you desire..
Yes, we do. Refer to this table for the most common shipping destinations, their pricing, and their shipping times.
We do not charge for warehousing at all if you’re sourcing and fulfilling your products with HashiraLabs.
If you only fulfill your orders with HashiraLabs and source them elsewhere then warehousing is free for the first 60 days and remains free as long as you process at least 500 orders/month. Otherwise, and after the 60 days of free warehousing it costs a below average of 30 cents per cubic feet per month:
$0.30/ cubic foot / month = $10 / cubic meter / month
By default, all orders come with free shipping to a HashiraLabs warehouse. If you need your products shipped to another warehouse in another country, you can use and pay a shipping agent of your choice. If you don’t have a dedicated shipping agent, we can help you find one and arrange shipping accordingly.
